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Call Us Today!
(661) 726-3303
Call Us Today!
(661) 726-3303

FAQ

carpet repair
Do you accept credit card payments?
Yes, we accept credit card payments for our fees. You may use Visa, MasterCard or Discover.
 
Do you offer emergency service?
Yes, we offer 24-hour water damage service.
 
What are your hours?
We offer 24-hour service.
 
How often should I have my carpets cleaned?
It is best to have your carpets cleaned at least once every six months to maintain the life and color of the carpet. For homes or businesses with high traffic, more frequent cleaning may be necessary. If it looks dirty, it is time to clean it.

Why hire a professional when I can do it myself?
While you can clean your carpets yourself, you may be doing more damage to the carpet than you think. The machines available at the department store or grocery stores for rent are often not powerful enough to fully dry out the carpet after cleaning it. Plus, many leave shampoo residue on the carpet, which attracts dirt. A professional will have more powerful equipment available that will leave your carpets looking like new.
 
I have a stain in my carpet, what should I do? How do I clean up a spill?
A spill should be cleaned immediately. Blot the area with a white terry cloth towel. Do not scrub or dry with a fan, letting the carpet dry by air can result in mold growth on the carpet. If you have a stain, let us professionally remove it for you.
 
Do carpets get dirtier quicker after cleaning?
If you use equipment that is not powerful enough to remove the cleaning solution or shampoo, yes they will get dirtier faster after cleaning because the shampoo attracts the dirt. On the other hand, professionally cleaned carpets will be fully dry and won’t hold the dirt as easily.
 
Will having my carpets cleaned void my warranty?
No, it will not. Most manufacturers recommend regular cleaning.
 
How often should I have my upholstery cleaned?
There are no set standards for upholstery cleaning, but most industry professional recommend a cleaning every couple of years.

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Contact Information

Elite Carpet Care Inc.
Lancaster, CA 93534
Phone: (661) 726-3303
E-Mail: elite5050@verizon.net
Business hours
Carpet Cleaning:
Mon - Sat: 08:00 AM - 06:00 PM
Water Damage: 24 Hours, 7 Days
In Business Since 2000